Contact the Harry S. Truman Memorial Veterans’ Hospital - Harry S. Truman Memorial Veterans’ Hospital
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Harry S. Truman Memorial Veterans’ Hospital


Contact the Harry S. Truman Memorial Veterans’ Hospital

Harry S. Truman Memorial Veterans’ Hospital offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services. For Telecommunications Device for the Deaf (TDD) services, Dial 711.

Hospital hours of operation are 7 days a week, 24 hours everyday. Clinic hours at the Medical Center and Community Based Outpatient Clinics are from 8:00 am to 4:00 pm, Monday thru Friday.

Hospital Main Number: (573) 814-6000

Contact a Patient

If you would like to send a card, gift or flowers to a patient, the mailing address is:

Patient Name (Patient Room Number)
c/o Harry S. Truman Memorial Veterans' Hospital
800 Hospital Drive
Columbia, MO 65201

Billing and Insurance

Contact the Billing Office at (573) 814-6445 for questions regarding co-payments and charges.

Caregiver Support

Contact our local Caregiver Support Program Coordinators, Denise Heet at (573) 476-5169 or Christy Nickolaus (573) 476-5142, or the National Caregiver Support line toll-free at (800) 260-3274. For more information, you may also visit VA's national caregiver website.


Call your local health care eligibility and enrollment representative at (573) 814-6000 extension 53071.

Ethics Concerns

If you have an ethical question, please see our Ethics Page to submit a concern.

Human Resources

Find out about job opportunities at Truman VA through Human Resources. If you need additional information, call (573) 814-6400.

Media Inquiries

For Media inquiries, please contact the Public Affairs Officer, Jeffrey Hoelscher, at (573) 814-6308.

Nurse Recruiter

If you would like to learn more about joining our Nursing staff, please contact our Human Resources at (573) 814-6400.

Patient Advocate

If you have a compliment, complaint or other concern that you believe requires attention, please contact our Patient Advocate at (573) 814-6594.


Learn how to order pharmacy refills online, over the phone or by mail.

Release of Information

If you need to get information from your medical records, please contact our Release of Information Office at (573) 814-6440.

Schedule an Appointment

To schedule an appointment, please contact the Medical Center (573) 814-6000 and press #2 to speak with the Patient Communication Center.

Service Officers

Service Officers are located on the fifth floor at Truman VA. Representative and their contact information are listed below.
•  American Legion (573) 814-6010
•  Disabled American Veterans (573) 814-6012
•  Disabled American Veterans (573) 814-6006
•  Missouri Career Center (573) 814-6003
•  Veteran of Foreign Wars (573) 814-6007

Special Programs
Truman VA offers several special programs. Contact information for each program is listed below
•  Former Prisoner of War (FPOW), Advocate Melissa Mertensmeyer, (573) 814-6638
•  Homeless Veterans, Beth Hager Harrison Prado, (573) 814-6000 - ask the operator to page the coordinator
•  Minority Veterans, Kenya Hardiman (573) 814-6319
•  My HealtheVet, Tamara Scott, (573) 814-6677
•  Transition Care Management Program, Cindy Schumann, (573) 814-6639
•  Women Veterans Program, Cindy Stivers, (573) 814-6457
•  Veteran Justice Program, Andrea Rogers, (573) 814-6276
•  Visually Impaired Veterans, Lauren Swift, (573) 814-6458

If you have questions related to Travel Pay, contact (573) 814-6000 extension 53078.

Veterans Benefit Administration (VBA)

If you have questions regarding Veterans benefits, you may contact the Regional Office at (800) 827-1000. Service Officers are available at the Medical Center to assist with claims.

Voluntary Services

If you would like to become a volunteer, contact Voluntary Service at (573) 814-6000 extension 52538.