Harry S. Truman Memorial Veterans’ Hospital

Women’s Health Month Veteran Spotlight: Heather Brown

I can still remember the first time I set foot in the Truman VA hospital. I was 23 years old, recently returned from a tour in Iraq and dealing with a whole slew of problems. To say I was hesitant about signing up for care is a bit of an understatement. I heard horror stories from older Veterans on receiving care at the VA. With some trepidation, I walked into the admissions office and signed up for care.

As with many Veterans, I was under the impression that I could only be treated for my combat related injuries. However, after chatting with the admissions clerk, she pleasantly informed me that was not true. I was eligible for comprehensive VA medical care, including primary, specialty, and behavior health services.

Since the day I signed up for care, I have received primary care, specialty care, behavioral health, and inpatient care. I have seen the full spectrum of VA care at its finest. My first visit was to the behavioral health clinic or Green Team. I had nightmares and flashbacks from my time in Iraq and needed help. I did not know at that time that I would be diagnosed with PTSD and spend years in therapy to learn to overcome my issues. I found the staff to be quick and efficient, getting me the treatment I needed so I could function in society again.
I received wonderful care with my primary care physician, who took the time to answer all of my questions and discuss my health issues. I utilize MyHealtheVet secure messaging to discuss any issues I need with my physician or nurse. It is a fast, safe, and easy way to get my questions answered without having to be seen in person.

I have a unique perspective on the VA, as I am a Veteran who is treated here, but also the fact that I work in the facility. I find it a great honor to be part of the admissions staff that first got me enrolled for care and steered me in the right direction for the services required. There is nothing I enjoy more than helping out a fellow Veteran by getting them enrolled in the VA system, and to help them overcome the stigma of the VA. I have received my care at Truman VA for ten years now and will continue to receive my care here for life.

For more information, contact Truman VA at (573) 814-6000 or visit Women’s Health Services at www.womenshealth.va.gov.