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Harry S. Truman Memorial Veterans’ Hospital


Visiting Policy Changes

Mr. and Mrs. Moore smiling for the camera before lunch in the Community Living Center.

Mr. and Mrs. Moore smiling for the camera before lunch in the Community Living Center.

Thursday, April 21, 2011

Truman VA’s visiting policy has been revised and will go into effect on May 2.  The purpose of the policy revision is to refocus our attention on providing an overall care environment that is welcoming to Veterans and their family and friends. The goal is for visitors, families and friends to enhance the patient recovery experience and not to impede the provision of care.

The new visiting policy includes the following:

  • Daily patient visiting hours are not limited. Visiting is allowed 24 hours daily (with the exception of the Inpatient Psychiatry Unit).
  • The main doors of Truman VA are open between 6:00 a.m. and 8:30 p.m. every day. Visitors staying after 8:30 p.m. must go to the VA Police office for a visitor pass for security purposes after hours. (A maximum of two visitors per patient will be allowed to stay in the facility after hours.)
  • Overnight visitors may not stay at the bedside of a patient in a semi-private room.
  • Children must be accompanied and supervised by an adult at all times. Children not allowed on the inpatient units must remain in the main lobby under an adult family member’s supervision. Generally, Children under 10 years old are not allowed to visit patients in the Intensive Care Unit, Step Down Unit and Inpatient Psychiatric Unit.
  • The physician and/or nurse in charge of any unit may alter visiting hours in the best interest of a patient or upon request of the patient.
  • Visiting privileges may be suspended for groups of patients or entire inpatient units if deemed medically necessary by the appropriate service or Medical Officer of the Day (MOD).
  • During the administrative work day, Social Work staff may be contacted for assistance to visitors requesting information related to community lodging resources. The Administrative Officer of the Day (AOD) should be contacted for such assistance during non-administrative tours, weekends and holidays.


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