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Harry S. Truman Memorial Veterans’ Hospital


An Outstanding Volunteer: Thank You, Laura

Laura helps Veteran put on his new Army ball cap.

Laura helps Veteran put on his new Army ball cap.

Monday, April 16, 2012

Truman VA would like to recognize Laura Randol as one of our outstanding volunteers during National Volunteer Week.  Laura is originally from Aurora, Ohio, but now resides in Columbia, Missouri with her family.  She is currently pursuing her degree in psychology, which will allow her to fulfill her dream of working with PTSD patients.  While finishing her degree, Laura finds time to volunteer at Truman VA, work in her garden and spend time with friends and family.  Ms. Randol has volunteered for the last eight months in the Voluntary Service Office at Truman VA.

Laura’s primary volunteer duty is working in the Voluntary Service Office performing administrative office work.  She compiles thank you letters for donations of all monetary and in kind donations made to Truman VA, which are then mailed to the donor.   Ms. Randol also redistributes magazines to inpatient and outpatient areas and helps staff the information desk to assist Veterans as they come in the front entrance.  She is always willing to smile and lend a helping hand when needed.  Alice Gravino, Voluntary Service Assistant, had this to say about Laura, “Laura is a great volunteer.  She is an asset to our office and is always cheerful and helpful to all that come in our office.  She is efficient and eager to work where she is needed.”

Laura served in the U.S. Army Reserve and is a Veteran herself.  She loves to come in and help the Veterans and loves listening to their stories and she also has a few stories of her own.  When asked about the importance of volunteering at Truman VA, Laura stated, “Volunteering is important because it is my way of giving back to the Veterans.  When I walk into the VA, I almost always see the physical wounds these men and women endured for our freedom and volunteering is my way of saying thank you.  Volunteers serve as the ‘human touch’ at medical centers because we can be more one-on-one and spend more time with Veterans than employees can.”  Volunteering at Truman VA is just one way that Laura feels she is able to give back the Veterans and to the community.

National Volunteer Week was established in 1974 and takes place this year April 15-21.  This week is about the inspiration volunteers bring to their community and recognizing all the wonderful work that volunteers contribute to our great nation.  During Fiscal Year 2011, Truman VA had 772 volunteers on the rolls with 60,096 hours of volunteer time contributed.


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